
FREE

PRO

ENTERPRISE
Interactions
/month
FREE
50
PRO
100-10000
ENTERPRISE
Subscriber
x
Quota Factor
Document Uploads
FREE
3
PRO
25
ENTERPRISE
Unlimited
Website Agent
FREE
PRO
ENTERPRISE
25
LLM
FREE
GPT-3.5-Turbo
PRO
GPT-4o
ENTERPRISE
Option to select models or use proprietary LLM
Availability
FREE
12hrs/day
PRO
24/7
ENTERPRISE
24/7 with 99.93% uptime
Authentification
FREE
In the Free Plan, the service is openly accessible. Companies may choose to embed or link to it from their existing customer portals, or simply make it available to anyone. Access control is not enforced by the platform, and usage is limited by the monthly interaction quota to ensure cost containment.
PRO
The Pro Plan also allows flexible integration. Businesses can hide or frame the service within their own digital environments, offering it selectively or publicly as they see fit. Like the Free Plan, access is not identity-restricted, and usage is governed by the purchased quota.
ENTERPRISE
The Enterprise Plan introduces robust identity integration. Companies can connect their own identity provider (such as SSO, OAuth, or SAML) to ensure that only authenticated customers — such as logged-in users of their support portal — can access the service. This enables precise control over who can interact with the assistant and aligns the platform with internal security and compliance standards.
SSO
FREE
PRO
ENTERPRISE
Includes full SSO support with integration options for OAuth, or OpenID Connect. This allows you to control access through your corporate identity provider, ensuring secure and compliant authentication for all users.
Hosting
FREE
May run on shared cloud infrastructure with option to request major global regions (e.g., North America, Europe, Asia-Pacific).
PRO
Hosted on dedicated infrastructure with the option to select from specific regions (e.g., Germany, UK, Netherlands, Canada, …). This provides improved performance, reduced latency, and better alignment with regional data governance needs.
ENTERPRISE
Hosted on dedicated infrastructure with the option to select from specific regions (e.g., Germany, UK, Netherlands, Canada, …). This provides improved performance, reduced latency, and better alignment with regional data governance needs.
GDPR
FREE
PRO
ENTERPRISE
Customizable Service Frontend
FREE
PRO
ENTERPRISE
API Access
FREE
PRO
ENTERPRISE
Optional
Configuration & Go live support
FREE
Includes a one-time 5-hour onboarding package to help you get the service up and running with confidence.
PRO
Builds on the Free Plan’s onboarding by adding 2 additional hours of support per month, perfect for iterative improvements, fine-tuning, and expanding usage.
ENTERPRISE
Offers 5 additional support hours per month, ensuring ongoing guidance for scaling, integrating advanced features, and aligning the solution with evolving business and technical needs.
Customer Support
FREE
Support is provided via community resources and self-service documentation. No guaranteed response times.
PRO
Includes email-based support with a 24-hour response time target on business days. Ideal for resolving operational questions and minor technical issues.
ENTERPRISE
Comes with priority support and a guaranteed response time of 4 hours or less, with optional access to a dedicated success manager and custom escalation workflows. Tailored to support mission-critical deployments with speed and accountability.
BSS Integration
FREE
PRO
ENTERPRISE
Integration can be requested as a managed service to enables direct access to operational systems, allowing the assistant to trigger diagnostics, pull live data, and automate complex support scenarios in a secure, scalable way.
OSS Integration
FREE
PRO
ENTERPRISE
Integration can be requested as a managed service to enables direct access to operational systems, allowing the assistant to trigger diagnostics, pull live data, and automate complex support scenarios in a secure, scalable way.